Conversation Analytics product guide
for contact centres
Make more good calls with Conversation Analytics for contact centres
Automatically monitor 100% of the calls your business handles and get the purest form of customer feedback with Conversation Analytics.
Key takeaways
Quickly spotting friction points in the customer journey so you can delight customers
Easily identifying areas of improvement for your agents and give them tailored training
Saving a ton of time on manual call monitoring
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