Marketing

LOGS

ANALYSIS

DASHBOARDS

CONVERSATION ANALYTICS

Conversation Analytics / Smart Outcomes

Sales and service intelligence

Number of calls in period

1193

Total calls: 1193

Calls with intent identified

85%

Number of calls: 1014

Calls with outcome identified

51%

Number of calls: 608

Calls with goals

100%

Number of calls: 1193

Intent category by call volume

Intent Category By Call Volume chart

Outcome category by call volume

Outcome Category By Call Volume chart

Intent volumes over time

Intent Volumes Over Time chart

Outcome volumes over time

Outcome Volumes Over Time chart

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