Time: 3:00pm - 4:00pm (BST)

Location: Online

Goals enable you to keep track of the most meaningful and valuable interactions with your customers. In this upcoming webinar, we’ll be talking about how you can create Goals to identify the activities that matter most to you. We’ll also dive into how to report on your Goals in the Hub, and there’ll be plenty of opportunities to ask questions around specific use-cases for your business.   

In this session, you’ll get a full overview of:   

• What Goals are and how they can be tailored to your specific business objectives
• The benefits of using Infinity’s Goals to identify your most meaningful and valuable customer interactions
• How to report on Goals in the Infinity Hub so you can clearly demonstrate the ROI of campaigns

You'll hear all about best-practice and different use cases so you can get to grips with how to extract the insights that matter most to you from your call data.