ADAPTING TO THE NEW NORMAL:
Strategies for home and garden retailing in 2021
Not since the second world war have retailers experienced such a tumultuous trading period, resulting a seismic change in consumer behaviour. With that shift in behaviour comes a renewed expectation on receiving customer service in a way that suits the customer.
How can retailers like yours adapt to the new normal has reached a critical juncture and requires a new set of strategies to win in 2021.
In this eBook we cover:
- The latest technology trends and how to build effective tech stacks
- Building an integrated customer experience across all online and offline touchpoints
- How to win with your data strategy
- The trends to fully embrace for success in 2021